Website Terms & Conditons
Welcome!
This website, www.insideretreats.com.au, is owned and operated by Belinda Barnes trading as Inside Retreats ABN 23 606 785 681. If you have any questions or need further information, please reach out to Belinda Barnes on 0415841973 or info@insideretreats.com.au.
This document sets out the Terms and Conditions you need to be aware of when using this website or purchasing from me. Please take a moment to read it, as it sets out the terms of our relationship so that we may benefit from clear boundaries and knowing what to expect from each other.
When you visit this website, use my services, or purchase my yoga sessions, retreats, intensives or workshops, you agree that you are over the age of 18 and willing to be bound by these Terms & Conditions. If you don’t agree, you should not continue to visit this website or purchase anything from me. All products and services advertised on this website are offered in compliance with Australian Consumer Law. These Terms & Conditions may be changed or modified from time to time. Please check back regularly to ensure you are aware of any changes.
There may be additional, specific terms of purchase provided to you in relation to my workshops, intensives, or retreats. If there is any inconsistency between this document and those specific terms of service, these Website Terms & Conditions are overruled to the extent of the inconsistency.
Content Disclaimer
On this website and in my social media accounts, I may provide information about current trends in health and wellness, approaches to improving your health and wellbeing, psychological and emotional strategies to living a better life, and my views on wellness. This content is provided solely for the purpose of education and improving your self-care and health, my intention is to help you develop a deeper understanding of your own emotional patterns, past traumas, and ongoing struggles so you have the power to heal, make the necessary changes to living a more fulfilled life, and have an experience of connection with your own inner potential and wisdom.
Content Policy
I conduct extensive research in order to provide content that I believe to be valuable and true but I have no responsibility for the use that you make of that information. Please be aware that the generalised information I provide is not a substitute for specialist advice tailored to your individual circumstances. There is no professional relationship formed by your visit to my website unless you explicitly choose to work with me by purchasing one of my workshops, retreats or intensives services. Please note that even though I am a psychologist in my other profession, I am not acting in that capacity in my role at Inside Retreats, during workshops, or in my yoga classes. Any testimonials or results I may display on this website are based on my experience and those of my clients at Inside Retreats. They are not guarantees that anyone else will achieve the same results or have the same experience.
While I take all reasonable care to ensure that the content I create is accurate, relevant and up to date, I make no guarantees and disclaim any legal liability for inaccuracy, incompleteness or error. If you find something that seems problematic, it would be appreciated if you let me know!
I may modify my content at any time, including altering or deleting it without notice.
Visitor Responsibilities
You are responsible for your own safety and wellbeing while browsing the internet. Do not act on anything you read without first conducting your own research, consulting appropriately qualified professionals, and making informed choices about what is right for you, based on your personal circumstances. It really should go without saying, but as a user of my website, you agree not to behave maliciously, spam myself or any other user, post defamatory content about anyone, infect any aspect of my website or social media with malware, hack into any part of my website or social media where you don’t have my permission to be, or use my website for any purpose other than consuming my content, engaging in my programs, and purchasing my services. You also agree not to use my website or content in any way that is unlawful or harmful to any other person or business. If you do, I have the right to refuse you service and ban you from accessing my website or social media.
If you are in any way affected negatively by the content on my website or social media, I encourage you to let me know via the contact details above and I will try my best to assist in my current capacity. However, if the issue or concern is out of my capacity in my role at Inside Retreats and would be better suited to a health professional, I reserve the right to refer you on or make recommendations to see a suitable professional outside of this organisation.
Downloads
This site may offer paid and free downloads. While I take cybersecurity seriously and make every reasonable effort to ensure these downloads are safe and hassle free, I am not responsible for any viruses or other damage which might occur as a result of you downloading material from this site. Please make safety your priority and ensure you have adequate protection against viruses and other malicious attacks that may occur without my knowledge or consent.
External Links
From time to time, I may provide links to external sites, or websites of my affiliates. I do not explicitly endorse any services or products they offer for sale, and I have no control over the information provided on these sites. The links are solely for your information, education or entertainment. I try to be careful and always choose reputable businesses but any relationship you enter into with them is at your own risk. If you find a broken link, feel free to let me know.
Disclaimer for Services
There are a number of ways you may choose to work with me that are available to purchase or book through my website. The terms and conditions in this document apply to all of my services and products unless alternative terms are explicitly provided to you.
I offer:
- group yoga sessions
- one on one intensive workshops
- day retreats or group workshops
- and extended stay retreats.
My intention in offering these services is to support you in improving your health and wellness, understanding your emotional world, healing repetitive patterns in your life, and making the changes you deeply desire. I want to give each person an experience of connection to their inner selves, their innate wisdom and provide the tools to improve your sense of wellbeing.
Qualifications
Even though I work as a clinical psychologist in my other business, I am not working in that capacity at Inside Retreats. I have a Level 1 Yoga Instructor qualification and am an avid reader into the latest health and wellness discoveries and science based approaches to wellness. I believe it is my responsibility to take all reasonable care and due diligence, committing to best practice, holding a safe space, and providing you with support and accountability.
While I draw from the science and research in the field of psychology, and it informs some of my approaches, my workshops, retreats or yoga sessions are not a substitute for a psychological treatment.
What I Expect from You
I expect you to take responsibility for your own emotional and physical wellbeing, to seek medical or professional advice at all times if you feel something is wrong. And I ecourage you to be as honest as you feel comfortable with, and give me feedback if something doesn’t feel right. While participating in my programs while I will be as mindful as possible of any ailments or issues, I encourage you to listen to your own body and mind, be sensible about your wellbeing and take ownership of what works for you.
If you have any questions or concerns, please email me before proceeding with your purchase.
Important Information
I will do my best to ask and try to understand any ailments, injuries, medical or emotional issues that are going on with you, or issues in your body that I need to be aware of. However if something does not feel right for you, I encourage you to take responsibility for your own wellbeing, and uphold your own boundaries.
Sometimes I will send out questionnaires, surveys or forms to complete before our work together to understand your world and where you are at. Please be upfront and honest with me in order to really benefit from our work together and to ensure there are no miscommunications or misunderstandings.
If you have an adverse reaction to the work we do, please let me know, and if your concerns are better suited to a health professional, I will assist in referring you on or referring back to your current care team or professional. Our sessions and workshops are not a substitute for mental health treatment. If any concerns arise during our work together, I recommend you seek advice from an appropriately qualified professional. It is important to get clearance from your doctor before making major changes to your Lifestyle, and do not cease medical treatment during our work together. Please do not attend a session or workshop or retreat while affected by alcohol or drugs. You might not be a good fit for this work if you are currently undergoing mental health treatment, have a severe mental illness, are on sedating medication or some types of psychiatric medication.
Indemnity
I do not make any guarantees or warranties about the accuracy of any material displayed on this website, or the products, services, or programs offered through it, except for any non-excludable consumer guarantees and other consumer protection provisions set out in the Australian Consumer Law. I am human and errors creep in despite the best of intentions. If you see something that doesn’t seem right, please let me know.
While I make all reasonable efforts to ensure that this website and my services meet with the highest standards of best practice, if something does go wrong that is not a direct result of my negligence, misrepresentation or deliberate fault, you agree that, to the fullest extent permitted by law, I will not be liable for any loss or damage arising out of or related to my website, any products or services purchased through it, or any material posted on it, irrespective of whether such damages were foreseeable, and regardless of the nature of the claim.
You take full responsibility for your implementation of any suggestions that I may make while providing my services. You understand that my advice is limited to providing you with options for your consideration, and that you are solely responsible for any actions that you choose to take. Always consult your own values and vision, do your own research, and check with appropriately qualified professionals before making major decisions or making significant changes. You agree to indemnify me against all consequences arising directly or indirectly from your choices.
You expressly agree that if this indemnity is unenforceable for any reason, my total cumulative liability for all causes of action of any kind shall not exceed the amount that you have paid to me.
Payment Terms
All prices on my website are in Australian dollars and are inclusive of GST, which will be added at checkout for Australian clients.
All payments that are made through this website are processed using Square. You may choose to pay for services using EFT deposit to my bank account if that is your preference.
I do not have access to your account details, any financial information you enter is stored under Square’s security policy: https://squareup.com/au/en/legal/general/privacy
Yoga session payments are due before or at the time of the class. Payment for workshops, retreats and intensives are due before hand. You will be invoiced prior to the session, and payment will be required either before the program starts or 14 days from the date of the invoice. If payment is not received within these terms your place at the workshop/retreat/intensive will be cancelled.
Refund Policy
We want to be sure you are happy with your purchase, so we offer a 100% refund if you change your mind within 48 hours of the purchase.
If you need to cancel your place at a workshop, retreat or intensive, this will depend on the individual contract, and terms of service applicable to that program and depending on costs already incurred by Inside Retreats.
I take my obligations under Australian Consumer Law seriously and will do my best to address any issues that arise. However, even if there is a major problem, my liability is strictly limited to:
· providing the services again; or
· if I am unable to do so within a reasonable time, refunding the full amount that you have paid to me.
If you feel that there is any problem with my service, please let me know within 48 hours. I am keen to understand what has gone wrong if you are unhappy so that I address your concerns and try to find a mutually acceptable solution.
Appointment Policies
If you have booked a yoga session, and cannot attend on the day, you can transfer your appointment to another session. Please try and give us as much notice as possible if you cannot make the session and you have prebooked.
If you have booked a workshop, or intensive you will need to refer to your specific terms of service for policy on changing or cancelling appointments.
Intellectual Property
Copyright & Trade Secrets
The content of this website and all my resources are protected by copyright laws and treaties around the world, with all rights reserved. You may store, print and reproduce the publicly available content that I supply solely for your own personal use, and only if I am clearly acknowledged as the source.
If you are participating in my programs, content may be printed or downloaded to a local hard disk strictly for your personal and non-commercial use. Course content contains my trade secrets that are offered exclusively to participants. It is an essential condition of participation that you agree that you will not provide extracts of any course content to anyone else without written consent. Commercial exploitation of my content in any way that competes with my business is strictly prohibited. You may link to content on my website or social media profiles, provided you do so in a way that is fair and legal and does not damage my reputation or take advantage of it. However, you must not suggest any form of association, approval or endorsement on my part where none exists.
Respectful Communication
I reserve the right to moderate any comments made on this website, in the Facebook Groups I control, and on any of my social media pages and profiles, including deleting comments that I deem to be rude, offensive, spammy or unacceptable, without any notification or correspondence with you. Keep all communication kind and polite, please. Disrespectful or aggressive behaviour towards myself or anybody else will not be tolerated.
If a dispute arises, you agree to refrain from engaging in any public discussions regarding the matter, communicate with me in a polite and respectful manner and avoid any behaviour or communication that could reasonably be expected to negatively impact my business or personal interests. I make a similar commitment to you.
I reserve the right to refuse to provide service to you, or ask you to leave if:
you are rude or inconsiderate of other participants
angry and aggressive towards myself or others
engage in illegal or immoral activity or are intoxicated
and no refund will be provided under these circumstances.
Dispute Resolution & Jurisdiction
If there is a problem, you agree to meet with me in good faith to discuss it and try to make a genuine effort to find a win-win solution. If the problem cannot be resolved within a reasonable time, you agree to pursue mediation and alternative methods of dispute resolution, with litigation being a last resort. I commit to making a similar effort to resolve any disputes in a friendly manner.
If a dispute cannot be resolved by negotiation and discussion, you may access the complaints procedure offered by Yoga Australia and GSA Insurance Brokers here:
https://www.gsaib.com.au/about-us/corporate-governance
These Website Terms & Conditions are subject to the governing law of Queensland. Regardless of where you live in the world, you irrevocably agree that if the dispute resolution processes fail, the courts of Queensland, and the Commonwealth of Australia, will have exclusive jurisdiction.
Thank you for reading & respecting my T&Cs
This document was created with the support of Carefree Counsel. Copying it without permission is an infringement of my copyright and Carefree Counsel’s. Look after your business and your clients by getting your own Contracts that Care!